Automotive Service Advisor Certificate

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Keep things moving.

Learn how to connect customers and technicians to keep vehicles—and service experiences—running smoothly.

Moraine Valley’s Automotive Technology Programs offer the hands-on training you need to diagnose and repair today’s vehicles. Our program has achieved Master Automobile Service Technology (MAST) accreditation by the ASE Education Foundation. The ASE Education Foundation is a nationally recognized accrediting organization and division of .

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Turn passion for service into a Career in Automotive Technology

The Automotive Service Advisors Certificate opens many door and great earnings potential in the automotive repair industry and many related repair industries, too.

This program allows you to work with ASE-certified instructors who incorporate a wealth of real-world experience into the classroom and lab. Faculty members are dedicated to helping students reach their career goals. Our faculty members strive to make the learning experience practical and rewarding. You’ll benefit from their expertise, professionalism and automotive industry contacts.

The Automotive Technology program at Moraine Valley is designed to be completed in about one year.

This program prepares the student for a career as an Automotive Service Advisor. Automotive service advisors work in new and used automobile dealerships and large automobile repair facilities. They greet customers, listen to customer concerns or service requests, determine the type of service required, provide customers with repair estimates, help produce repair orders, notify customers when repairs have been completed and follow-up with customers to help ensure customer satisfaction.

Proficiency Credit (PC) allows students to earn college credit by demonstrating knowledge attained outside of the traditional college classroom setting.

Here’s the list of approved certifications/noncredit and corresponding Moraine Valley courses for the Automotive Technology Program.

To begin the process of converting certifications/non-credit training to college credit, please complete the following steps:

  • Submit completed Proficiency Credit form along with certifications/non-credit training information to the Academic Outreach Department for evaluation.

More information about the process of converting certifications to college credit can be found here.

Contact the Academic Outreach Department at if you have any questions.

Academic Outreach Office
(708) 974-5710
Building L, Room L244
academicoutreach@morainevalley.edu

Potential careers in Automotive Tech

Moraine Valley’s Automotive Service Advisor certificate program will help you gain hands-on experience in customer communication, repair coordination, and basic automotive service processes used in dealerships and repair shops.

Service advisors play a key role in ensuring customers understand repairs, receive accurate estimates and stay informed throughout the service process

Automotive Service Advisor
Service Writer
Repair Shop Coordinator
Service Department Assistant
Customer Service Representative

Employment Outlook

Develop practical, industry-focused skills and experience that lead to strong opportunities in today’s growing automotive workforce.

About 70,000 openings for automotive service technicians and mechanics are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

$23.88

Median Hourly Pay

$49,670

Median Annual Salary

Source:

Explore credentials within this program

These degree and certificates are part of the same program and allow you to explore specialized areas, with some designed for graduates looking to advance their skills.

  • Automotive Climate Control Technician Certificate
  • Automotive Service Technician Certificate
  • Engine Driveability Technician Certificate
  • Drivetrain Technician Certificate
  • Brake and Chassis Technician Certificate
  • Electric Vehicle Service and Repair Certificate

Faculty with real-world experience.

Your instructors don’t just teach the material, they’ve worked in the field. With experience in counseling, treatment programs, and community outreach, they bring real examples and practical knowledge into every class. You’ll learn what to expect and how to prepare for your first role in the field.

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Program Details

View the catalog to explore program requirements, a suggested course sequence and prerequisite information.

ProgramType of CredentialCurriculum CodeDepartment or Division
Certificate1477Mechanical Technologies

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